Director of Information Technology for Networking and Infrastructure at MetroCare Services, Tim Kitchen brings a wealth of experience across multiple industries including retail, utilities, oil and gas, and healthcare.
Known for his leadership in IT, Tim specializes in mental health services, bringing a personal touch to his professional role.
What does it take to lead IT teams in a mental health services organization? In this episode of Dissecting Popular IT Nerds, Doug Camin sits down with Tim Kitchen, Director of Information Technology at MetroCare Services. Tim shares his journey, the unique challenges of IT leadership in mental health, and how personal experiences have shaped his approach. Listen in for practical wisdom on leadership, team building, and the future of AI in IT.
You have to want to do it, and if you don’t need to do it, it takes that above-average person to do that type of stuff.
Introduction to Tim Kitchen and his role [00:00:01]
Challenges associated with last names [00:01:15]
The impact of living in rural Texas [00:03:09]
Introduction to MetroCare Services and its mission [00:05:21]
Emotional demands of working in mental health [00:07:14]
Leadership differences in mental health vs. other industries [00:10:03]
Exploring the use of AI in IT operations [00:13:43]
Tim’s journey into the IT field [00:17:50]
Favorite job experience: The electrical industry [00:21:09]
Early computer experiences and AOL disks [00:24:23]
Core lessons learned throughout the leadership journey [00:31:18]
Strategies for handling adversity in the workplace [00:38:14]
Leadership Articles / Emerging Topics / Nagging Issues
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