Michael Moore

Experienced, highly organized enterprise systems engineer, works under strict deadline schedules with attention to detail. Effective analyst, problem solver, and communicator that is able to shift priorities between multiple IT projects and support. Core competencies include:
• Virtualization
• Root Cause Analysis
• Project Management
• Storage Administration • Enterprise-Wide Systems Integration
• Documentation & Change Management
• Systems Planning / Optimization
• Cloud Solutions

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We’re migrating to the cloud cause my boss

19. The Cost Center Mindset is Killing Innovation, End-User engagement, and Many People's Jobs.

On this episode:

Michael Moore, IT Director of Infrastructure and Phil Howard discuss:

  • User Adoption Struggles: Listening and filling a need.
  • Wireshark Diagnosing to Stop Finger Pointing.
  • Chat Bots that are socially more adept than some people.
  • Large Project Deployments and what to do when things go wrong.
  • IT as a marketing department to end-users and key stakeholders.
  • Broadband Connectivity, Latency, Jitter, and wanting to crawl back into bed

3 Key Takeaways

  • Once you know your value, you can communicate it.
  • IT is the foundation of any business. They need what you do.
  • Improving your communication with the higher-ups can only improve your situation.

Listen To The Full Episode Below

Dissecting Popular IT Nerds
Dissecting Popular IT Nerds
19. The Cost Center Mindset is Killing Innovation, End-User engagement, and Many People's Jobs.
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