Thomas Dewar has been working in IT since the late 1970s, starting with programming on early home computers. With a background in psychology, Thomas brings a unique perspective to IT leadership, focusing on communication, problem-solving, and understanding business needs. His experience spans various industries and roles, giving him valuable insights into the challenges and opportunities in modern IT management.
How can IT leaders improve communication, build trust, and solve business problems? In this episode, Thomas Dewar shares insights from his long career in IT, starting with his early days of programming in the 1970s. Thomas discusses the importance of understanding business needs, communicating effectively with executives, and applying concepts like “Love It or List It” to IT decision-making. He also explores the psychological aspects of IT work and offers advice on building trust in a skeptical environment.
Simplify IT concepts for business people, to make decisions making process easier.
05:22 – Thomas’s early experiences with programming in the late 1970s
20:58 – Advice on communicating with executive management
27:43 – Explaining the “Love It or List It” concept for IT decision-making
34:17 – Building trust with executives and understanding business needs
44:09 – Discussion of “Poka-yoke” (mistake-proofing) in IT
47:51 – Final thoughts on the importance of communication in IT
