Frederick Gagle

Technology Executive and Information Officer with the leadership of all aspects of Information Technology, Information Security, Project Management with extensive experience in strategic sourcing, vendor management, purchasing and procurement, financial management, process re-engineering, network operation center services, network architecture, and design, development of KPIs, incident management, IT asset management, engagement management, ITIL-based service management, Software Development Life Cycle (SDLC), and extensive large-scale project management.

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The Covid Effect on the Customer Journey

Fred Gagle, VP of Technology CISO

  • Overwhelming WFH issues
    • Solving WIFI conflicts
    • “You’re on Mute”
    • Shared resources
  • How IT makes the company Money
    • Improving the customer journey
    • Automating human tasks
    • Going paperless
  • What should kids study if they want to work into technology
    • Networking
    • Cloud
    • Software
    • Web Dev.
    • Mobility
    • AI
    • Security

 

3 Key Takeaways

Listen To The Full Episode Below

The Covid Effect on the Customer Journey
Dissecting Popular IT Nerds
103. The Covid Effect on the Customer Journey
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