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Actionable advice from senior IT leaders sharing digital transformation strategies that drive value, grow the business, and improve efficiencies through the implementation of enterprise applications.

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The Telco AI Factory: Co-Shaping The Future With Intelligent Communications Platforms

The telecommunications industry is moving beyond being a traditional connectivity provider.

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The Top 6 Project Management Mistakes – And What To Do Instead

Projects seldom go as planned, leaving project managers with any number of small fires to put out. Here are the most common issues projects encounter and how to get things back on track.

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ERP Isn’t Dead Yet – But Most Execs Are Planning The Wake

7 out of 10 C-suite cats reckon software category's best days are behind it, but can't agree what's next

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Improve Email Deliverability With Proven Technical And Strategic Steps

The ability to simply get your email into the recipient's inbox instead of the spam folder is known as email deliverability. Everything depends on this because if people cannot see your messages, then they cannot open them, click anything inside them, or simply convert.

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4 Ways Email Automation Will Reshape Customer Journeys In 2026

In 2026, businesses that want to succeed can no longer send 'one-size-fits-all' email campaigns to their entire contact list or segment consumers by simple demographics such as gender, age, or location. In fact, data shows that 71% of consumers expect businesses to deliver personalized interactions.

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When AI Gets Smarter, Agents Get Burnout

AI was meant to lighten the load on contact centers by automating routine tasks, speeding up resolutions, and freeing agents to focus on empathy. In reality, automation often reduces overall contact volume but increases task complexity, leaving human agents to handle only the most difficult, emotionally charged interactions.

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How OpenAI Is Scaling The PostgreSQL Database To 800 Million Users

While vector databases still have many valid use cases, organizations including OpenAI are leaning on PostgreSQL to get things done. In a blog post on Thursday, OpenAI disclosed how it is using the open-source PostgreSQL database.

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Best Database Choices For Building Web Apps In 2026

Choosing a database is no longer a background decision in web development. It shapes how fast an application runs, how well it scales, and how securely it handles data.

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Bare Metal For Databases: How To Get Faster Queries And More Stable Performance

As databases grow, it's only natural that the infrastructure sustaining them needs to be able to support this expansion. Servers act as the foundation of modern databases, and so they must provide enough power and speed for fast query handling and transaction processing.

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PTP is the New NTP: How Data Centers Are Achieving Real-Time Precision

Data centers are shifting from NTP to PTP for precise time synchronization, enabling real-time workloads but requiring complex hardware and network upgrades.

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Adapting Data Centers For The AI Era: From Speed To Agility

The rise of AI is transforming data center design, demanding agility, scalability, and sustainability to meet evolving workloads, writes Joe Reele.

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Top 5 AI Certifications For ‘Freshers’

What Are AI Certifications?: AI certifications are structured learning credentials that validate foundational and practical skills in artificial intelligence, machine learning, data handling, and real-world problem-solving.

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The Secret To A Successful IT Career Development Strategy

Building a career development strategy in your organization retains talent and boosts productivity. And it starts with one simple act.

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The AI Skills Gap Is Not What Companies Think It Is

There is a shortage of AI talent. Companies are not able to close the AI skills gap. These are familiar headlines from job market outlook reports over the last year or so. Many companies think that this is a supply or talent problem.

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7 Practical Ways To Build Real AI Skills In 2026

AI keeps popping up in every corner of work life, and it's becoming the skill people use to run circles around everyone else. You don't need to be a coder or a tech diehard to get value out of it, but you do need to understand how it fits into the way you solve problems. The ones who pick it up early usually land the faster workflows, the better ideas, and, often, the better roles.

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5 Reasons HDDs Will Continue To Dominate Enterprise Storage In The AI Era

Enterprises today are grappling with an unprecedented surge in data creation. Every interaction from video and images to logs, sensor outputs, and (AI-)generated content is contributing to an exponential rise in what businesses must store and analyze.

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Kubernetes Emerges As The Default Open Source Platform For AI

CNCF's 2025 Annual Survey shows Kubernetes has become the open source backbone for production AI, with enterprises standardising on cloud-native platforms as AI moves cautiously into scale.

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Everything In Voice AI Just Changed: How Enterprise AI Builders Can Benefit

Despite lots of hype, "voice AI" has so far largely been a euphemism for a request-response loop. You speak, a cloud server transcribes your words, a language model thinks, and a robotic voice reads the text back. Functional, but not really conversational.

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