Edward Chenard is an experienced AI and data leadership expert, currently serving as Head of Data and Analytics at Shipwell. Specializing in building industry-specific AI, Edward created the first logistics language model and data engineering team at Shipwell. An MBA holder, he has also led innovative teams at Target, reducing ad spend by $50M while improving engagement. Edward has expertise in multiple industries thanks to roles spanning logistics, retail, and more.
In this episode, Edward Chenard explores the potential impact of AI on industries, emphasizing practical use cases, and discussing logistics industry challenges, ethics, and data usage. He also delves into generative agents, personalized diets, optimizing business processes, retail communication, and shaping the future of AI.
If you focus on the experience and the pain points that you saw for people, this stuff works really well. But if you want to just track everybody for productivity, everyone’s going to hate it.
0:00:33] AI: Feared, Hated, or Just a Joke?
[0:02:54] Early Stage of AI with Gimmicky Applications
[0:06:19] Reefer vs. Drive-in trailers confusion
[0:12:08] Handling Haters on LinkedIn and Qualitative Feedback
[0:14:14] Keeping the Trained Model In-House and Moving to the Cloud
[0:16:42] Accusations of Data Theft and Discovery Process
[0:19:41] Moving Beyond Large Language Models
[0:25:29] Using Chat Bots for Spot Prices and Optimization
[0:26:39] Small business strategies for selling to major retailers like Target
[0:29:18] The importance of speaking the language of customers and focusing on revenue
[0:31:53] The highlight: Removing uncertainty for IT directors and customers
[0:34:19] The power of one-to-one personalization for increased conversion rates
[0:36:15] Supporting Small Business Owners with Nimble Solutions
[0:38:40] Philosophical Conversations on Data Ethics and Personalization
[0:41:10] Personal Cloud Concept and the Race to Personalize Data
Leadership Articles / Emerging Topics / Nagging Issues
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