Dan Roberts

Dan Roberts is a sought-after IT leadership advisor with over 30 years of experience developing leaders and teams. His firm coined the term “Developing the Human Side of Technology” in 1984. Dan believes there’s never been a better time to be in IT and has mentored thousands of CIOs on elevating the profession.

Through his podcast Tech Whisperers  (https://www.ouellette-online.com/techwhisperers.html), writing, and consulting, he helps technologists embrace new mindsets and skillsets to differentiate themselves as strategic business partners.

Leading with Heart and Delivering Results: Dan Roberts on IT Leadership

In this engaging discussion, veteran IT leader Dan Roberts, host of Tech Whisperers podcast (https://www.ouellette-online.com/techwhisperers.html) shares his decades of wisdom to help IT professionals thrive in leadership roles. You’ll hear Dan’s insights on critical skills like active listening, coaching team members, leading with heart while still delivering results, and progressing into more strategic roles. Expect candid advice on avoiding common mindsets like “victim-itis”, having courageous conversations, and becoming an innovative anticipator within your organization.

238- Leading with Heart and Delivering Results: Dan Roberts on IT Leadership

Stay laser focused on serving the customer, not the tech.

3 Key Takeaways

  • Assume positive intent when communicating to build trust.
  • Ask "What is your biggest frustration?" to uncover opportunities.
  • Shift from being a boss to a coach to develop your team.

Listen To The Full Episode Below

Dissecting Popular IT Nerds
Dissecting Popular IT Nerds
238- Leading with Heart and Delivering Results: Dan Roberts on IT Leadership
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Episode Show Notes

Frustration with the educational system [00:03:10]

Being a net giver and the importance of being present [00:06:31]

Focusing on the Leading Indicators for Success [00:09:57]

The Common Themes on the Show [00:19:19]

The Challenge of Disparate Technology Silos [00:20:42]

Focusing on the Wrong Bullseye [00:30:37]

The Challenge of Effective Communication in Meetings [00:33:11]

Effective Communication in Difficult Meetings [00:37:51]

The Importance of Assuming Positive Intent [00:40:04]

Taking Action: Giving Away Valuable Information [00:40:55]

The Power of Showing Up and Asking for Help [00:41:40]

From Bosses to Coaches: A Shift in Perspective [01:04:55]

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Dissecting Popular IT Nerds

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