David Radabaugh

David Radabaugh is the Director of Information Technology at A&C Plastics Inc, where he oversees a team supporting 100 end users. With a background in business and management information systems, David brings a unique perspective to IT leadership.

He is passionate about leveraging technology to streamline business processes and improve communication. David is also an advocate for continuous learning and adapting to the ever-evolving landscape of IT.

David Radabaugh on Using AI to Streamline Sales and Transform Customer Communication

In this insightful episode of ‘Dissecting Popular IT Nerds,’ host Phillip Howard chats with David Radabaugh, Director of Information Technology at A&C Plastics Inc. David shares his unique path into IT leadership, emphasizing the importance of bridging the gap between IT and the business. They delve into the practical applications of AI, including its use in sales communication and outbound call sentiment analysis. David also offers valuable insights on data analytics, business skills for IT leaders, and the future of IT. This episode is a must-listen for IT executives seeking to drive business growth and collaboration.

My role is about making everybody’s life easier. IT should support and streamline work across departments, becoming a valuable asset for the organization.

3 Key Takeaways

Listen To The Full Episode Below

Dissecting Popular IT Nerds
Dissecting Popular IT Nerds
277- David Radabaugh on Using AI to Streamline Sales and Transform Customer Communication
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Episode Show Notes

AI in Sales Communication [00:03:06]

RingCentral’s Outbound Call Sentiment Analysis [00:06:04]

Using AI for Purchasing and Supply Chain [00:08:08]

Overcoming Challenges in the Plastics Industry [00:09:29]

Fun with Data Analytics [00:18:56]

IT Director’s Business Acumen [00:27:38]

Bridging the Gap Between IT and Business [00:31:31]

Important Business Skills for IT Leaders [00:33:26]

Warehouse Modernization with IT [00:35:26]

IT’s Impact on Manufacturing Operations [00:41:02]

Advice for IT Professionals [00:43:26]

Final Thoughts and Takeaways [00:45:28]

Resources

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