Speaker 0 | 00:00.372
Oh, gosh, how do we get back on track? I don’t even know where to begin now. So we’ve hit on so many amazing things. How have you made the right decisions? I think part of what’s going to help other people is how you make decisions, because all of our lives are formed based on making correct decisions. And I know this is an IT show, and this is an IT leadership show, but I want to help. other people in IT not hate life. And I think if you go on Reddit and you look in the sysadmin forum, or you look at something like this, you’re going to find a lot of people that hate life. That may have loved technology. There’s just like, I’m out. I hate this. Like my company makes me do this, this, and this. I have to know all these different things. Broadcom just put out, but now we’ve got to change this. This is lame. This is horrible. And I think what it comes down to is making good decisions. And I feel like you may have made good decisions in life. or purposeful decisions. And maybe that’s not what people in IT know how to do. I don’t know.
Speaker 1 | 01:00.068
Well, it’s, it’s, uh, it’s, it’s a little more simpler than making it starting with the foundational operating procedure. Um, we’re all, I’m assuming everybody that’s listening to your show is, is got some level of nerdiness in them. And so we can talk about, you know, like an operating system or base code or the BIOS or whatever. So, um, I start with a few concepts of leadership. And it’s really, there’s two spheres that we have in front of us. And it’s area of concern, which is everything. And then we have another sphere that’s smaller, which is what we can influence on that concern. And it’s really a smaller sphere because really we can’t change what’s going, we can’t change the weather. We can’t change the economical outcome of the world. We can’t change who’s, you know, what’s going on in the news, but we can have some sort of. And so a lot of folks.
Speaker 0 | 02:04.011
As an IT director, we can’t, but I think with technology, I think clearly that stuff is being affected, but because obviously social engineering did screw with us a lot, but.
Speaker 1 | 02:16.394
It can be a, it can be a hell of a deal when, you know, you work for an organization and. And we already have an idea of what we want to do and how we’re going to get there. And then that organization doesn’t support the entire vision. And so basically it’s gaining that vision of, okay, well, I can’t do that. So it’s off the table. So let me work on what I can do and work within that framework and then make good decisions based on that.
Speaker 0 | 02:47.525
Can you give me an example? Can you give me an example?
Speaker 1 | 02:52.180
It’s been a minute since I’ve worked for Pacific Corp. So I want to think about here where I’m at now. I don’t have an example because I’ve been given the responsibility and I’ve been given the trust with no budget. So if it’s a dream,
Speaker 0 | 03:15.680
it’s like the dream job.
Speaker 1 | 03:17.441
Well, it’s interesting because… Uh, we do like a peer review group, um, with other companies to see what we spend in different divisions and Gartner says some crazy number, like in construction, you should be spending 2% of your revenue on, you know, for your it budget or whatever. And I’m less than half the, than that. And with an unlimited budget on my spend. So, but for the things that we don’t have, uh, If we stay within that sphere of influence and work within what we can do and not focus on what we can’t do, it’s easier to become happier sooner. Because I’ve worked with so many guys in IT and we tripped that one thing. Like, man, if there’s just one more thing. I’m like, man, to think is to create. You just created that. One more thing. Now you’re mad because you’ve decided that if that happens, then if then, then that. And you wrote that code. It happened and now you’re there in effect, not working to cause, not making change, not, you know, miserable. I think it’s really simple. So when you say, you know, how do you make good choices? Well, it’s first get out of that, that, uh, that miserable mindset and work for that positive. And then good decisions follow after. Maybe I’m, maybe I’m just talking nonsense.
Speaker 0 | 04:44.668
No, I just thinking you’re in a good position where you have essentially an unlimited budget, which is. Probably not true. There is a limit, but you have enough money that you could, you know, you have enough money to do what you want to do. And you’ve built in, you’re in an organization that’s employee owned. So you’re in a soap and sock, uh, type of, um, you know, management where you know, like, well, I don’t like, if I screw up, I, I care that I screw up because I’m affecting, because I’m affecting the other people. Whereas Not if I screw up, I’m afraid to screw up because I’m, you know what I mean? Like you don’t, you, I can already tell based on body language and this conversation that you, you would be concerned about screwing up because you’d feel like you’d be letting down your fellow man. Not because, not because, um, you know, I’ve, I’ve got some rating over me or I really. I can’t disappoint upper management, but I, that I, you know, there’s, it’s not like, like maybe I respect them. Maybe I don’t. The fact that that’s even a factor shouldn’t come into play. Right. So I think everyone would be, would love to be in the position that you’re in, but they’re not. Right. So it’s kind of a hard, like, I just think, you know, I just want to say, I don’t know. God bless you. I want to say that because I don’t want everyone to be like, I think everyone would want to be in that position, but not everyone has that. I don’t know. They’re not afforded that.
Speaker 1 | 06:39.669
Okay. Well, I was at Berkshire, right? Or well, I was at a previous employer and I was looking to save money because I ended at this employer. I paid a utility bill that. I worked for the utility company that I paid the bill to. And I was like, well, how can I reduce cost and save money so that maybe I can make a difference, you know? And so VMware just came out with vSAN. And two years later, I was like, hey, if I could do vSAN on Cisco UCS and I do it this way, we won’t need EMC storage. We’ll have this all worked out. I pulled all the numbers. I put down the maintenance numbers because EMC was like. If you had EMC over three years, they had the maintenance down to where like that fourth year was so expensive, it was cheaper to buy a new storage array. And with vSAN, all that went out the window. And so I had it down first year. We’re going to save $3 million. And I was like, I went through all the meetings I brought on.
Speaker 0 | 07:44.320
And I was like,
Speaker 1 | 07:45.600
I’m doing this great thing and it’s going to be amazing. And then EMC brought in like. this like executive sales team and it was almost like some suits hbo sitcom and it wasn’t suits it was it was it was indescribably like i’m like watching an episode on hbo of some sort of sales tactic and it was i know it well i know it was rated it was rated r if not rated something worse Of what I saw come through, like, oh, this is going to turn into a rated R movie because of what’s going to happen behind these closed doors. Two women. And next thing I know, I’m on the bench. Brandon, you’re just here to maintain things. Don’t go creating. You’re here to maintain the operating environment. And I was like, whoa, okay. And I’m like, there we go.
Speaker 0 | 08:49.316
80,
Speaker 1 | 08:49.436
20. You’re staying with EMC. And I’m like, oh, okay. So I was like crushed. And I thought, well, what can I do? What are my options? And I’m like, okay, well, I can make this system better. And I did. And I can do this. And I did. And then they’re like, okay, we’re going to host exchange. I’m like, yeah, you’re going to virtual.
Speaker 0 | 09:09.221
Okay. So who was it? Okay. What was your option again? What was your option again? A VMware thing or something?
Speaker 1 | 09:15.203
Yeah. A vSAN.
Speaker 0 | 09:16.783
Okay. So why didn’t you just call them up? and say, hey, look, here’s what we got going on here, okay? Look, their executive team just came in. Can you send that team in for me, please? You know, don’t you…
Speaker 1 | 09:30.912
And then the joke was, the NC later bought VMware, and I was like, well, you know, maybe it’ll all work out.
Speaker 0 | 09:36.934
I’ve had that happen. I’ve had someone lose business to somebody else, and… through the grapevine with another very close friend of mine say, yeah, I was speaking with him. I was speaking with the president the other day. And cause we all have this, like, once you, once you get to the top, the, everything gets smaller. People don’t realize that, but once you get to a certain level in your career, everybody knows everybody and everyone kind of knows what’s going on. And there’s this like, kind of like jockeying for like different things. And I’m always a big, I’m a big promoter of, you know, anyone can kind of like scrape and claw their way and sleep around their way to the top, which kind of sounds like a similar example right now. Dude. And anyone can do that, but only character and integrity will keep you there. In the long run. In the long run, all the smoke will clear. All the smoke will clear.
Speaker 1 | 10:30.890
It did. And it always does. And it’s like, I don’t know.
Speaker 0 | 10:34.191
It’s like it’s almost like- If you don’t have a leadership team that understands that, if you don’t have, and the reason why I said I’m going to really love this call at the beginning is because you have a very good pulse on the industry. You have a very good understanding of, well, that maybe Gartner magic- Quadrant is a pay-to-play model and only a snapshot in time and not really the most realistic data that you could grab your hands on for your own particular industry for numerous different reasons, like you just mentioned. But there is peoples, there’s my sweetest peoples in the industry that actually do know what’s going on. And one of the hardest jobs for IT leadership is to effect or… or convince executive management to get the seat at the executive roundtable, so to speak, that can make that argument in a way that is…
Speaker 1 | 11:28.481
It’s sales. Yeah,
Speaker 0 | 11:31.382
yeah, yeah. And sales is not the wolf of Wall Street to make a full circle. It is not that. It is filling a need. It’s filling a need. It’s actually finding the right product mix or whatever that will… is good for your unique company and your unique group of end users to create the digital train to create the digital transformation to then make us the um most hot throat capitalistic winners in the industry so that we can then split it amongst our employee owned companies and if you get in my way i’m gonna hit you with a bar of soap guy you better be the right player you better be the right player i mean that’s it right i mean but it’s close We’re fighting for the right reason, but at least we’re fighting the good fight. You got to fight the good fight.
Speaker 1 | 12:20.060
That was a hard thing, right? I was there. I was like, wow, I’m never going to, because I’m not that kind of guy. I’m not going to, you know.
Speaker 0 | 12:28.345
No, you’re not. I had it happen one time and I had the group, I had that group come in. I had that group come in.
Speaker 1 | 12:37.051
Really?
Speaker 0 | 12:37.892
Yeah, I did. I had it happen on a very big, a very big deal. That company is now called Cisco. and um that company bought another company in other words the company at the time wasn’t cisco they’re now cisco they they it was a purchase it was a very large purchase for like 4.5 billion well maybe that’s large i don’t know if that’s large anymore but anyways it happened and um we had a very large um oh gosh this is so scummy It’s so typical. It was a group. I was helping. I was consulting on the deal, on consulting on a very large international video conferencing play along with getting around the Chinese firewall. How are we going to remove these old VPN plays and get around the Chinese firewall so that when Chinese Congress goes into play, everything doesn’t get shut down? It was a pretty big, it was a huge thing. when the said when the when the losing kind of similar to what you said right here except it went the other way i’m happy it did the um when they when they found out they’re about to lose it was like yeah we need to uh we’re going to come in with the executive team on like this day and uh yours sounds a lot more yours was a little bit more of a i don’t know uh uh how do we say desire riddance desire convincing sale that’s not which i’m i’m not which has happened i’ve heard crazy things but this came in and what they tried to do here is big league the vp they tried to big lead the vp and they’re like you know well i thought you were the one that was like uh i guess i i thought you were the decision maker i guess i was wrong that’s what they said that was the end of the meeting that they said and he said you know what You can pretty much go F yourself and you guys can go take everything here and you can walk out of the, go flip yourself and take your team and get the hell out of my room and everything. And I was like, and he called me and he told me what happened. And I was like, that was the right choice, man. That’s the right choice because the solution is the right solution. The right solution won. It’s crazy the stories I’ve heard. If I could write a book on the stories I’ve heard, if I could write a story, I remember one time we had a series that was like one of the Tiger Woods girls was working in our organization. It was all over the company email. I was like, can we really talk about it? Where’s HR? What’s going on?
Speaker 1 | 15:12.210
I’ve had it all.
Speaker 0 | 15:15.130
I’ve seen the craziest stuff. We couldn’t even make a movie out of it.
Speaker 1 | 15:18.311
The ERP that I’m using right now? The ERP that I’m using right now? I told, they’re like, you need to come to our cloud. I’m like, well, your product’s not written to run in the cloud. I’m not going to put it on your server so I can RDP into my app.
Speaker 0 | 15:31.255
Brandon, we understand. We understand. Do you have time on Friday afternoon at three o’clock? We want to bring in the team.
Speaker 1 | 15:36.537
Yeah. So basically they’re like, it’s cost more, $60,000 more a year and you need to run on our cloud. I’m like, no, no, unless you can show me where the benefit is of running on your cloud. So I talked. talked to my executive team and I laid it out for them. I’m like, this doesn’t make any sense. We need to go to market and look for a new feed. And they’re like, yeah, we agree. And so I told her, I’m like, look, we’re not moving the cloud right now. In fact, we’ll run the clock out and we’re just going to go to market and figure this out for ourselves. So what does she do? She calls up the CFO. Hey, your director doesn’t know anything he’s talking about. I offered him a good deal and the cloud’s secure and the cloud’s better. And I’m like, dude, it’s literally a site-to-site VPN into my services, and I have to run the app through RDSH. How is this more secure and better? And it’s cost $60,000. And yeah, she calls the CFO, and he’s like, no. And so she didn’t like that, so she called the CEO. All that did was get traction and motivation for going to market for a new ERP. They’re like, yeah, we don’t want to do business with them.
Speaker 0 | 16:45.898
Which is awesome when you have a company that runs on… ethical values and is doesn’t bring in the hbo special you know so uh no isn’t that great and yeah here’s here’s okay so here’s the conundrum like you said you are in sales so you
Speaker 1 | 17:04.459
have to explain that simple vpn thing to them to someone that’s like yeah i don’t know like what do you like how do you do that oh i just basically say a vpn is like running a really long ethernet cable from our network to the network was
Speaker 0 | 17:18.825
very specific things that we can talk to on their network from work and it can break pretty easily and be on oh yeah and if their network screwed up and their employees like said example of person um
Speaker 1 | 17:35.129
does what they do that says a lot about their security policies too and what else could well what what else was really damning was uh i had a support call with them six months prior and it was offshore support same place that you probably were helping that call center out in and uh they were sharing their screen and they were in two other construction companies uh erp systems and have the accounting information pulled up yeah and they were looking at you know they were thinking that one of those was ours and i’m like no we’re on-prem thanks for their info yeah thanks i’m like and and you’re literally in their system You’re in the backend database. You’re getting ready to make changes for us on their system. I’m like, dude, I’m not going to your cloud.
Speaker 0 | 18:25.356
I’m like- I am very convinced that one of the biggest weak points in security is other people’s, is your vendors.
Speaker 1 | 18:31.462
No, absolutely. And they’re like, well, how do we up our game on reoccurring revenue bubbles? It’s called the cloud. Let’s sell them the cloud.
Speaker 0 | 18:41.470
We’re running over here on our-
Speaker 1 | 18:44.085
10-year-old infrastructure and we’ll resell it to them and they’re going to want to pay us double.
Speaker 0 | 18:48.487
Oh my gosh. You just reminded me of so many things. I remember back in the day, there was a company called iCore. Do you know who I’m talking about?
Speaker 1 | 18:56.992
No, but it sounds great.
Speaker 0 | 19:00.694
So no,
Speaker 1 | 19:01.394
I look up,
Speaker 0 | 19:02.175
I love my iCore listeners.
Speaker 1 | 19:03.596
Starts with an I. Let’s get after a little bit of that.
Speaker 0 | 19:06.097
I hope they don’t. I love all my old iCore people. I love you guys. I love you guys. But I sat in on a presentation one time and I was like, yeah. Cause you know how we take like, like a sales presentation, we’ll pick one thing and they’ll drive home that one thing. And I remember they’re like, so it was a hosted, it was a hosted a voice play. It was a hosted voice play before right at the cusp where, where ISPs were starting to design their, their networks for like for quality of service. Okay. Before that, when everyone hated voice. Like VoIP was like, no man, like, no, get out of my face, you know? And it was a hosted VoIP. So hosted, hosted PBX. That’s what it should be called. Right. It should have been called Voice Over IP. No, no, no, no, no. Not on the presentation. We are not Voice Over IP. What? We are not Voice Over IP. We are VoP. We’re VoP. We’re Voice Over. We’re Voice Over PI. I loved it. I’m like, you gotta be kidding me, right? They’re like, no, we’re Voice Over PI. We’re Voice Over Private Internet. We’re not Voice Over IP. We’re Voice Over Private Internet. Which was their like selling the enterprise, like, like back in like, I mean, like the enterprise, like Star Trek enterprise. I mean, Starbreaker. I don’t mean enterprise, like enterprise, enterprise companies. I mean like Star Trek enterprise. This was their way of selling a weak, taking a weakness and making it into a selling it like it’s like this big thing, you know? So what do you, what do salespeople do when they have a weakness or they have a hole in their product? We’ve got to sell around it. We’re not voice over IP. We’re voice over PI. We’re voice over private internet. Your internet packets will not touch the public internet until it’s hit our data center. Okay? Meaning everyone has to buy a private point-to-point T1 back to our data center or our crap doesn’t work.
Speaker 1 | 21:18.859
Okay,
Speaker 0 | 21:19.019
let’s fast forward. Let’s fast forward to today. Which means it’s single-threaded, which means it’s single-threaded. I mean, if that T1 ever goes down, which then is also bottlenecked, it’s bottlenecked. You’ve got to point-to-point T1 between them and their data center, or you can’t make calls. Every time you make an extension dial to John, who’s sitting right next to me, I’ve got to go all the way down the street to wherever, all the way back. Yeah, yeah. No, no, we’re voice over PI. And let me tell you the benefits of that, Mr. Customer. It’s very secure. Oh,
Speaker 1 | 21:45.710
dude. Yeah. Fast forward to 2024, you know what they do is be like. oh there’s ai in there oh hey voice over what did someone say no but i’m just saying that’s the buzzword right now if it doesn’t have a little ai mixed in it it’s not selling so let’s figure out ai you know it’s it’s an automated process well that’s ai oh no
Speaker 0 | 22:09.349
you don’t even look we don’t you don’t even need to talk anymore you don’t even need to talk we already know what you’re thinking so um No, I know all of my telecom friends very, very well. And I know the industry very well. But yeah, AI is all over. Yeah, no, obviously. What’s interesting is you don’t even need salespeople anymore. You just need AI. We’re going to come sell you that. We’re going to sell you that. We’re going to sell you virtual salespeople. We’re going to fire all those guys. You’re good. Sales are going to come. We’re just going to roll in. We’re just going to roll in. Yeah,
Speaker 1 | 22:41.527
yeah.
Speaker 0 | 22:42.167
All those, you know. I’m not even real. I’m actually AI. I’m Phil AI. That whole, that whole, however we got connected, we’re not even connected on LinkedIn. I just sent you a connection, by the way. Whoever reached out to you, was it Adam or was it Darren? Yeah, they’re AI. They’re not even real, just so you know. They’re not even real. No, they’re real people. Darren and Adam, and I don’t know how we’re talking, but they’re all real. I actually could speak with you for hours. I think we should do a multiple part series. We didn’t even get to- Oh, sure. We did not even scratch the surface. We did not even scratch the surface of like, I’m, I’m so all it pool out there. If you do not know what we’re talking about, if you do not understand the, the, the politics of technology landscape. Yeah. You’re pretty much just like, you’re still keeping the blinky lights on. Really? You are. You really are. That’s the, that’s the truth. And if you’re not willing to admit that your C-levels could be convinced by a team of women in short skirts to come in, you need to be prepared for that. So sad. So the moral of the story is, if you can, pick an employee-owned company. That’s really cool. I’m happy for you. I want to say congratulations on your working environment. Pretty sweet. It’s pretty sweet.
Speaker 1 | 24:10.845
It’s hard work, though. It’s easier. It’s called the hard easy. You do the hard work up front, so it’s easier. Because they don’t give me the authority. Oh, yeah, you’re the director of IT. Okay, well, I’m making these policies. Well, good luck enforcing those. You’ve got to convince everybody. It’s all leadership driven. Because now back at the old corporate enterprise, you’ve got the badge, you’ve got the gun.
Speaker 0 | 24:31.899
It’s real IT work. The thing is, what you have to do is what everyone else should be doing. Yep. What you have to do in an employee-owned business is how everyone else should be running IT. So if you want to, let’s say you do have the badge, you do have the authority, do you have the power to say, this is our security policy and you’re going to do it. Otherwise, you’re going to get, you’re going to know before is going to know, and you’re going to fail your email phishing test. And it’s in the company policies. You got to follow it. And then we’re going to send. Sarah from HR is going to be talking to you. Yeah. And then she just failed the email phishing thing. But, but if you actually ran that organization, the way that you have to run your organization, you’re going to, people are going to love you because you’re actually going to do it. Right. Which is give people tools that they want to use that they actually would have chosen if they worked in an, if they worked, if they worked in an organization that was an employee owned. So maybe the title of the show should be as like, Run your IT department as if it was an employee-owned business. You know what the title of this show is? The title of the show is, which is one of the hardest things to do in any business, which is get people to take ownership.
Speaker 1 | 25:43.521
Oh, yeah, absolutely. So that one thing, one of the directors that I had, he said, give the service to your co-workers if they had an ability to pick someone else to get their service from. So they would always come back to you to get more service. If you give them bad customer service, and even though they’re your co-worker and they’re the only one they can shop, that could change someday. And they choose option B, well, you don’t have a job.
Speaker 0 | 26:12.568
If they want Taco Tuesday, you better have tacos on Tuesday. I like Taco Tuesday. It’s hard. Taco 2nd of May should be there. Uh, it has been an absolute pleasure. I don’t know if you have any advice for people out there listening. I’ve just, I’ve really had a lot of fun. I think you just need to jump back on my calendar and we’re going to do part two. We’ll maybe break this up into two parts. And if you actually send me a message with things that you think are very important that people need to hear what we could talk about, that would be really cool too. Um, I could talk, we didn’t even touch, there’s so many areas that we haven’t touched on. more old technology what was the first yeah land party you had i don’t know did you ever play heroes quest i i’ve right there’s a lot did i spark any did i spark any uh spark any fond memories there you have land parties i remember the day i used to host them it was fun my first job over ten dollars now when well i’m gonna let you have the last word but i do have to tell you the very first job that i had that was over ten dollars an hour was yours aol was that the first job okay so my first job over you’re in are you in utah okay so do you remember quest communications oh yeah absolutely remember joe nacho remember joe nacho i don’t know he was one joe nacho was the president of quest he was one of the guys that climbed to the top and then got thrown in jail for fraud okay so he was like one of my aol buddies went to work for quest and then it became central link so so look up joe nacho in quest you’re gonna you know there was like a whole like he went to jail he’s a telecom guy that went to jail and I worked for quest at the time. And it was the first job that I left dropping wings at Jim’s wings. I got a job at quest communications doing, um, uh, large, I had, I worked my way up from the bottom, but it was like, you know, analog cell phone replacement. And then it was like nights and weekends minutes. And I went over my minutes and I’ve got a $500 bill and I’m calling screaming at you. And I talked people off the cliff and then they eventually moved me to quest premier. which was anyone that had 50 cell phones or more. So these construction companies that had multiple cell phones, it was great because we got like five calls a day. We sat in a call center. There was an OC-12 coming into this place. Keep in mind at a time when you only had dial-up. So we’re like, what do we do with this? What do we do with this internet? You know, download games. You don’t have a LAN party. So yeah, no firewall, nothing. You fully open to the internet. Do whatever the heck you want. You know what I mean? It was seriously, it was like whatever, whatever you wanted, we would have, we would have a land party every day. Me and the other, like five guys in there, we’d play a whole full game of civilization. We’d start out at the beginning, whatever it was, you know, barbarians back in time. And we’d end up in nuclear warfare.
Speaker 1 | 29:04.185
Yeah. It was great.
Speaker 0 | 29:05.326
It was a lot of fun.
Speaker 1 | 29:06.787
That’s crazy. Uh,
Speaker 0 | 29:08.928
what’s the end game? What’s, what’s your deal? What’s the, what’s the, what’s the advice you have? I don’t know.
Speaker 1 | 29:12.750
My advice is always be learning. Always be growing. To remember to think is to create. So if we’re out there and you’re thinking, I’m retiring in five years, well, that’s dangerous. That could change. Always begin with the end in mind. Oh,
Speaker 0 | 29:37.509
a true Stephen Covey from Utah saying, end in mind. Even though he ripped it off from somebody else, let’s be honest.
Speaker 1 | 29:44.635
Probably. I’m also a rapport master grad. Oh,
Speaker 0 | 29:49.104
yes. Another thing I forgot about that I saw on your, a lot of times I ask people about certifications, and if you go to your certifications, it’s not like CC55, whatever. It’s leadership. Breakthrough, master graduate, rapport leadership. Rapport leadership, building rapport.
Speaker 1 | 30:07.899
That’s the hardest thing I’ve ever done. Really? Yeah. It’s not for the faint of heart.
Speaker 0 | 30:14.603
Why? Because you learn a lot about yourself?
Speaker 1 | 30:16.965
Yeah.
Speaker 0 | 30:20.427
You learn what a jerk you are.
Speaker 1 | 30:21.788
I had to pass myself too. So it’s not one of those, we get the instruction and then we can choose to use it at a later date. I mean, how many times have we been to like some kind of class? And then, you know, six months later, like, well, now I get to use this tool that I learned about, but spent six months. I don’t even know what I’m looking at. So, um, we’re poor. We get the instruction and we get to do it and we get to live it. So it’s, it’s, let’s,
Speaker 0 | 30:49.527
let’s make that the second show. So this show is all about ownership and taking ownership, um, and creating ownership as well. Because if you are actually. As IT, putting a tool in someone’s hands that they feel like they own and they want it and they own it, right? You’ve helped create that ownership. I think that’s a very powerful thing. Anyone that’s ever been in any leadership position, like, why do you have employees that steal? Why do you have employees that don’t follow the rules? Why do you have employees that could care less about security? Why do you have employees that click on links that you don’t care? Because they don’t have any ownership in the company. They don’t care. Like you said, why do they treat the machines like crap? They don’t own it. So how do you create ownership? It’s one of the hardest things to do.
Speaker 1 | 31:39.136
Well, I guess I could close with, I got 300 laptops. I maybe replace one every 18 months that’s damaged. I got 375 iPads. I get maybe one or two broken screens a year.
Speaker 0 | 31:55.323
That’s amazing. that’s i remember breaking a laptop day one well let’s put some on the books i’d love to i’d love to love to cut this uh thank you so much for being on dissecting popular itineraries you have my you should have my calendar link so just just jump back on it this time we’re going to talk about rapport okay we’re gonna have that we’re gonna have the hard conversations tough conversations you can you can grill me and i’ll tell you my i’ll probably be crying by the end of the episode okay well thank you guys
