Pascal Majon

A solutions-driven IT professional with over 20 years of proven excellence in supporting diverse computing environments, data centers, and client services. Excels in managing large projects and spearheading software integration solutions while effectively managing resources. Adept at solving complex business problems through the practical application of technology and in developing strategic plans for implementing and managing client services and operational support.

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Offensive IT, Getting out of Ticket Purgatory

Offensive IT, Getting out of Ticket Purgatory

Pascol Majon And Phil Howard:

If you don’t want to hear our childhood stories fast forward to “Offensive IT” at 11 minutes in… otherwise marry young enough that your wife doesn’t know what a boot disk is.

  • Space camp with the space shuttle and mission control
  • What does IT childhood look like for some?
  • Packaging and sustainability
  • From cost center to the fertile fruitful vibes of each other
  • Meeting with the Johns… not the Bobs
  • Vision centric leadership
  • PooPoo the Paper Process and Pollinate your IT Ideologies
  • The Olive Branch Approach
  • No Ticket Left Behind
  • Ticket Hell
  • Ticket Purgatory
  • One Note Evangelism

3 Key Takeaways

  • Once you know your value, you can communicate it.
  • IT is the foundation of any business. They need what you do.
  • Improving your communication with the higher-ups can only improve your situation.

Listen To The Full Episode Below

Offensive IT, Getting out of Ticket Purgatory
Dissecting Popular IT Nerds
64. Offensive IT, Getting out of Ticket Purgatory
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