IT LEADERSHIP SERIES:
What to do when End Users think the Technology Sucks.
On this episode:
Orlando Hernandes “The Tech Psychiatrist” Director of IT at USA Fire Protection & Phil Howard, Converged Network Services Group discuss:

• Speed of Adoption.  End users are asking, “WHy does this company have this new technology and we don’t?”
• Working within a limited budget & resource group.
• Establishing IT as partner, and not just someone who keeps the blinky lights on.
• How to prioritize between wish lists & key players.
• Why it’s important to ensure end users end-users feel comfortable coming to you and how to do it.
• Legacy employees are rolling their eyes… how do we build their trust?