VoIP

VoIP Sales Hype and Word on the Street.

Word on the street is powerful. Unless you’re born on the block, then you’re a potential sucker waiting to get mugged. If you’re strolling the streets alone, how do you know who to trust? People are popping out of back alleys happy to see you. Who are these people anyways, and why are they so…

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The VoIP Dilemma, 5 Mistakes (Almost) Every IT Director Makes, and The 3 Secrets.

With well over 120 commercial VoIP providers in legal existence (meaning: they are accounted for, not working out of their garage, & paying their bills most of the time), it is nearly impossible for an IT Manager or CTO to make an educated decision on which vendor will best support their company. Many teams are…

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Word on the Street Trumps All Sales and Marketing Efforts

Word on the street is powerful. Unless you’re born on the block, then you’re a potential sucker waiting to get mugged. If you’re strolling the streets alone, how do you know who to trust? People are popping out of back alleys happy to see you. Who are these people anyways, and why are they so…

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I’m gettin’ high on free cold brew every time Starbucks has an Internet outage.

If I was to write Howard Schultz a letter, it would go something like this: What’s up Howard! Hey, I was just in Starbucks, my favorite store. Everyone has a favorite store, It’s part of the Starbucks lore. Of course, you already know this, and partners and customers know this as well. We all drive…

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HOW TO MOVE your PHONE SYSTEM at the SPEED OF LIGHT and kick your old junk PBX to the curb WITHOUT costing a fortune.

“So your company is moving, eh?” There are numerous reasons why your company is flexing a strategic move. Ultimately it is to save money or make more money. Maybe you’re adding a location, expanding, consolidating, negotiated a better lease, purchased a new building… any number of reasons. There are all these things that need to…

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The Business Phone System has not gone away but Morphed into an Amazing Unified Communications Experience.

The dinner plates started rattling. They were making dinging sounds in the hutch. “What the hell?” I thought. Is there some kind of construction going on? I started to feel dizzy as I suddenly realized it was an earthquake. I ran outside to my wife who was mowing the lawn. She had no clue what…

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6 Small Business VoIP Implementation Nightmares… You’ll be Thankful You Avoided.

#1: Hard down for hours because you didn’t Understand the consequences of a “Hot Cut” On the day of install you are unplugging your old phones… and plugging in the new Hosted VoIP phones… and then Porting your numbers all on the same day! Ahhhhhhhhhhhhhhh!!!! This is known as a “Hot Cut” and takes careful…

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Drop Kicking Rambo to the Face

It was the first day of the month. Anyone in direct sales knows that it can be the best day, the worst day, an opportunity to make a fresh start, or as I’ve always seen it… “Phil, what can you do for us this month?” The room was crammed with maybe 200 people… sales reps,…

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Wait, there’s more to talk about than just Georedundancy?

We hear a lot these days about voice networks being engineered with Georedundancy. I find myself filling in VoIP questionnaires to qualify for a bid, and one question almost always involves Geographic Redundancy. GR is an important aspect, if there is ever a catastrophic disaster big enough to destroy a good section of the Eastern/Western…

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