Archives: Episode

326- Thomas Dewar on IT Leadership, Building Trust, Communication, and Problem-Solving Part-1

Thomas Dewar Thomas Dewar has been working in IT since the late 1970s, starting with programming on early home computers. With a background in psychology, Thomas    brings a unique perspective to IT leadership, focusing on communication, problem-solving, and understanding business needs. His experience spans various industries and roles, giving him valuable insights into the…

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325- From Cost Center to Strategic Enabler: Jason Conley on CX Technology and AI in Healthcare IT

Jason Conley Jason Conley serves as the Chief Technology Officer and VP of Products and Engineering, bringing extensive experience in telecom and CX technology to his role. With a background in healthcare IT, Jason focuses on leveraging technology to improve patient engagement and operational efficiency. His expertise spans from traditional telecom systems to modern AI-driven…

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323- Brad Richardson on Empathetic IT Leadership and Building Team Trust

Brad Richardson Brad Richardson is a consultant, speaker, and community builder with a diverse background that includes a career as an IT director and a touring musician. He is passionate about improving mid-management practices and creating more empathetic workplaces. Brad is working on initiatives like ‘The Silent Revolution’ and ‘The Corporate Interface’ to help businesses…

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322- Trevor StClair on IT Leadership and MSP

Trevor StClair Trevor StClair serves as the Information Technology Manager at Improve Health Clinics, PLLC, overseeing technology operations across multiple locations in the eastern United States. With experience in healthcare, agriculture, telecom, and MSPs, Trevor brings a diverse background to his current role. He is passionate about effective leadership, continuous learning, and balancing technical expertise…

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321- Eric Scheider on Enterprise Architecture and IT Leadership

Eric Scheider Eric Scheider is an experienced enterprise architect with a background in healthcare IT. He has worked with major organizations like Humana and Optum, focusing on aligning business strategies with technology solutions. Eric’s career journey has taken him from developer roles to leadership positions, giving him a unique perspective on the challenges and opportunities…

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320- Yousif Asfour on International IT Leadership and Innovation

Yousif Asfour Yousif Asfour serves as the Chief Innovation and Transformation Officer at American University of Beirut. With a background in hardware engineering and international IT leadership, Yousif brings a unique perspective to driving IT innovation in higher education. He is co-author of the book “From Geek to Lead: A Techie’s Guide to Leadership” and…

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319- Seth Yeack on Relevancy in IT & Connecting with End Users & Future of IT

Seth Yeack Seth Yeack serves as the IT Manager at Dazpak, a packaging company that produces materials for major brands like Starbucks and McDonald’s. With a background in Army communications and self-taught programming skills, Seth brings a unique perspective to IT management. He emphasizes the importance of understanding business needs, automation, and continuous learning in…

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318- Building Trust and Developing Talent: Insights from Sean Kelly

Sean Kelly Sean Kelly serves as the Director of Cyber GRC and Data Protection at Highmark Health, a national blended health organization headquartered in Pittsburgh, PA. With a background in IT and cybersecurity, Sean brings a wealth of experience in remote team management and organizational leadership. In addition to his role at Highmark, Sean is…

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317- David Johnson on Training, Development, and the Future of IT

David Johnson Jr David Johnson serves as the IT Manager at OTJ Architects, an award-winning architecture firm with offices throughout the US. With a background that includes roles at Apple and experience managing small IT teams, David brings a unique perspective on training, development, and the evolving role of IT in modern businesses. His approach…

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316- Jakub Jedrzejczak on Creating Inspiring Environments in IT Leadership

Jakub Jedrzejczak Jakub Jedrzejczak serves as the Director of Information Technology for the Town of Leesburg, Virginia. With 27 years of experience in the IT industry, including 8 years in the private sector and 19 years in public sectors, Jakub brings a wealth of knowledge and innovative approaches to technology leadership. His background includes managing…

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