Archives: Episode

Brian Martinez & Phil Howard discuss the unbelievable fact that many businesses still do not have a standardized process and IT Help Desk.     
– Going from no structure to service desk/help desk
– Eliminating 80% of the tickets and ongoing busy work

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Doug Edmunds, Jason Gintert, & Phil Howard discuss a recent SD-WAN deployment and how it affected large document sharing, VPNs, and expensive point to point circuits.  Also on this episode…
The #1 IT trait that makes this IT leader a success
Commodore …

Are you ready to NOT SCREW UP your Microsoft Teams Voice Integration?
What are “Native” Integrations
Why are they Better… Cheeper… Easier…
Implementation Best Practices
The Easiest Way to Not Kill Yourself, Your Career, and Work/Life Balance
The La…

Are you ready for the responsibility that comes with the new age IT leadership positions? 
Are you ready to be measured by how much IT drives the business? 
Can you produce the numbers?
Enterprise IT Manager, Aaron Seamans, MBA and Phil Howard Discuss:

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On this episode:
US Air Force Veteran Michael Wallace & Phil Howard, Converged Network Services Group discuss:

Dealing with 1,500 users accross 13 bases being erased by mistake…during war.

Cyber Warfare and Experience vs. Education

Combat Phishing…

IT LEADERSHIP SERIES: 
What to do when End Users think the Technology Sucks.
On this episode:
Orlando Hernandes “The Tech Psychiatrist” Director of IT at USA Fire Protection & Phil Howard, Converged Network Services Group discuss:

Speed of Adoption.  En…

Millennials can’t even ride a bike! (the market is suggesting).  
On this episode:
Brent Chugg, Global IT Sr. Manager and Phil Howard discuss:
Keeping it Black and White while having full Color Conversations
Enterprise Architecture IT Strategy
Turning ar…

On this episode:
Michael Moore, IT Director of Infrastructure and Phil Howard discuss:
User Adoption Struggles: Listening and filling a need.
Wireshark Diagnosing to Stop Finger Pointing.
Chat Bots that are socially more adept than some people.
Large Pro…

On this episode:
DON COX, CIO | CISCO |  US ARMY | U.S. SECRET SERVICE DETECTIVE | DIRECTOR @ U.S. DEPARTMENT OF HOMELAND SECURITY | Deputy Director to the Executive Office of the President, THE WHITE HOUSE, Professional IT Strategist…. yeah that guy a…

IT LEADERSHIP SERIES: 
How Top IT Directors Overcome The Challenges We All Face?
On this episode:
Jon Santee, Director of IT at Hayes Locums, (the fastest growing company in South Florida) & Phil Howard, Converged Network Services Group discuss:

Where t…